We're here 24/7

Support you can count on, round the clock.

We strive to provide industry-leading support to all our clients around the world. Whether you’re an existing customer or completely new to Cirrus Hosting, we’re here to help at any time of day.

Open a support ticket: If you’re an existing Cirrus Hosting customer with questions about your products and services or account billing, simply log in and create a support ticket from our client area.
Start a live chat: If you’re new to Cirrus Hosting and have any questions about our products or what’s right for you, our team is ready to chat immediately.
Reach us by phone: To discuss bespoke servers, niche requirements or advanced support, you can also give us a call! Our English-speaking team are friendly and technical, and waiting to assist you.

Cirrus Hosting Support FAQs

Why Cirrus Hosting?: For over 20 years, Cirrus Hosting has provided affordable and award-winning website hosting plans and services for over 100,000 websites and applications. We focus on flexible, secure and scalable services that support your long-term goals. And our mission is not just to provide great solutions, but excellent service to our customers around the world.
Which plan is right for me?: We’re happy to help you pick the plan that suits your needs best, from Domains, Web Hosting and WordPress to Dedicated or VPS hosting. If you don’t see what you’re looking for, get in touch with our team and we’ll be happy to advise.
How long will it take for my account to be active?: We can usually set up your account in 10 minutes or less, as soon as your order is placed and your payment clears.
Do you charge any setup fees?: No, we don’t charge any setup fees.
What is web hosting?: Web hosting is a service which provides space on a server connected to the internet in a datacenter. Creating your website on web hosting is what allows people around the world to visit your site online. Click here to learn more about our Web Hosting offers.
How long will it take to set up my web hosting package?: We’ll set up your web hosting package instantly as soon as your payment clears.
What is a domain?: A domain is the address you visit or type in to your browser to visit your website. Click here to see what domain names are available for your new website with our domain search tool.
How long does it take to register a new domain name?: Usually your domain will be registered instantly. If we need more information to register your domain, our team will reach out to help you with the process.
I already have a domain with another provider. Can I transfer it to Cirrus Hosting?: Yes, you can transfer different types of domains to Cirrus Hosting. If you have any questions about how to do this you can reach out to our team.
How long will it take to transfer my domain hosting?: For most domains it will take no longer than six days – the time can depend on when you complete the required domain record modifications.

Support you can count on, round the clock.

Cirrus Hosting Support FAQs

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